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Legal · UK

Support

How to get help with BLACQ.app.

Last updated July 2026

Contact support

The fastest way to reach us is by email: hello@blacq.app.

Please include your handle, the device you're using and a short description of what happened.

Report a problem

Use the in-app Report tools on a user, post, message, event or business, or email us.

Delete account

You can delete your account at /delete-account or from the app settings.

Privacy questions

For anything to do with your data or your UK GDPR rights, email hello@blacq.app.

Safety concerns

If you have a safety concern about a user, event or venue, use the Safety & Reporting tools or email us.

If you are in immediate danger, contact the emergency services first (999 in the UK).

Accessibility issue

If something in the app is hard to use, please tell us. See the Accessibility page for detail.

Copyright issue

See the Copyright and trademark complaints section in our Terms & Conditions.